Important Information Regarding
Cyber Attack on Anthem, Inc.

Feb. 6, 2015

We are informed that Anthem, Inc., the parent company of Empire BlueCross BlueShield, was the victim of a highly sophisticated cyber attack.  According to Anthem, its member data was accessed and the accessed data may include information about our Members and their dependents enrolled in the City of New York Health Benefits Program.  Anthem is working with federal law enforcement authorities.  The key facts known to us at this time include:

  • Anthem’s Information Security has worked to eliminate any further vulnerability and continues to secure all of its data.

  • The information accessed includes member names, member health ID numbers/Social Security numbers, dates of birth, addresses, telephone numbers, email addresses and employment information, including income data. Social Security numbers were included in only a subset of the universe of consumers that were impacted.

  • Anthem is still working to determine which members’ Social Security numbers were accessed.

  • Anthem’s investigation to date shows that no credit card or confidential health information was accessed.

  • Anthem has advised us there is no indication at this time that any of our clients’ personal information has been misused.

  • All impacted Anthem members will be enrolled in identity repair services. In addition, impacted members will be provided information on how to enroll in free credit monitoring.


Anthem has created a website –, and a hotline, 1-877-263-7995, for its members to call for more information, and has shared the attached Frequently Asked Questions (FAQs) that further explains the cyber attack.

Click here to view Anthem’s press release alerting consumers to protect themselves from scam email campaigns.

We will keep you advised of any further developments regarding this matter.