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Medicaid Field Investigator

Servicing Bronx and Brooklyn

Position: Full time/Flexible Hours

Medicaid Field Investigator will be responsible for assisting members residing in Brooklyn and Bronx with the recertification application process to promote continuity of care with a Medicaid Managed Care Plan.  The Medicaid Field Investigator acts as an advocate for the member, but also serves as a liaison to the company’s internal staff relative to the gathering of necessary documentation.  Must be able to work independently and capable of traveling to Bronx and Brooklyn communities. Resumes can be faxed to 516-302-8752 or emailed to

Job Description:

  • Conduct field, phone and mail outreach to Medicaid beneficiaries needing to recertify their eligibility
  • Assist beneficiaries in gathering necessary documents to complete their request for Medicaid recertification
  • Collaborate with the company’s internal staff to collect all required documentation
  • Skip tracing abilities to locate members who require Medicaid and recertification applications
  • Awareness of the community to be served
  • Excellent communication and verbal skills
  • Vehicle is required and a readiness to travel to neighboring counties
  • Bilingual Spanish is a plus

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