Important Notice

We are committed to providing our members the best possible benefits and services at this difficult time.  However, due to certain federal, state, and local restrictions related to the COVID-19 emergency, the PBA Health and Welfare Office is currently closed.  Our staff is working remotely and available to assist you. 

We have made the following changes to our operations, which will remain in place until further notice: 

• The quickest way to have your PBA Health and Welfare Fund questions answered is to e-mail us at: benefits@nycpba.org

• For eligibility and claim status please e-mail us at: eligibility@nycpba.org. When requesting claim status please include the following information:

  1. PATIENT DATE OF BIRTH
  2. PATIENT NAME
  3. SUBSCRIBER NAME
  4. CLAIM TYPE
  5. DATE OF SERVICE

• For enrollment issues (e.g., adding/dropping dependents, submitting marriage and birth certificates, etc.) please e-mail documents to: enrollment@nycpba.org  

• To speak to a Member Service Representative call (212)-298-9279. Representatives are available Monday – Friday 8 a.m. to 5 p.m.

• Please note that call wait times are expected to be longer than normal and our representatives may have to return your call later in the day if they do not have access to our system at the time of your call.  We appreciate your patience.

STAY SAFE!